We have been studying newly emerging agreements about money that are shifting human behavior in fundamental ways at a societal level. Based on our study of a number of authors […]
The Dynamics of Our Relationship with Mo...
Shifting the Fundamental Dynamics of Pov...
People in Guatemala – smart people – were working harder, hiring brighter people, raising more money, doing better projects, and get- ting improved results. And yet, what they sought to […]
A Simulation Exercise to Illustrate the ...
In this paper, we present a computer-based simulation exercise designed to help students understand the impact of an enterprise system on business performance in a service supply chain. The particular […]
Managing the Global to Local Paradox
When reflecting on why certain systems behave the way they do, we regularly look for patterns of conflict among strategic resources within the organization. Strategic resources are those resources that […]
Creating Value with Strategic Resources
Why do people have such a difficult time identifying the resources that create value for their organization? Our experience shows that this difficulty stems from a lack of understanding of […]
Designing High-leverage Strategies and T...
Shingo’s breakthrough improves the way strategy researchers and managers talk about and design high-leverage strategies and tactics. Seeing production as a concatenated net of operations and processes not only negates […]
Balanced Scorecards, Mental Models, and ...
Organizations are heavily investing in enterprise-wide information systems and performance scorecards intended to improve strategic decision making. However, there is a need for better evidence that using these technologies systematically […]
Managing from Clarity: Identifying, Alig...
In searching for the organizational ‘magic’ that makes some businesses thrive and other fail, management gurus, academic seers and business leaders strive to articulate a single reason for success. Managers […]
Toward a Dynamic Theory of Antibiotic Re...
Many common bacterial pathogens have become increasingly resistant to the antibiotics used to treat them. The evidence suggests that the essential cause of the problem is the extensive and often […]
Breaking Down Functional Blinders: A Sys...
A manager of a capital equipment manufacturer once said, “We never realized how strong our functional blinders were. We get so into our own part of the business, we don’t even realize how we […]